Terms of service

Last updated: July 1, 2020

By using this website (www.truerwordsbylauren.com), you agree to the following Terms and Conditions. Please read them before using this website.

GENERAL DISCLAIMER

This website is owned and operated by Lauren Van Mullem (“Company”, “we”, “us”). You must be at least sixteen years of age to use our website. Use of this website is at your own risk. We host our website on Squarespace and take every reasonable effort to maintain and host the site. However, we make no explicit representations or warranties as to the safety or your individual use of the website. The Terms and Conditions contained on this page is subject to change at any time.

LEGAL DISCLAIMERS

Our website and related materials are provided for educational and informational purposes only. You agree to indemnify and hold harmless our website and company for any direct or indirect loss or conduct incurred as a result of your use of our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

While we may reference certain results, outcomes, or situations throughout this website, you understand and lawfully acknowledge that we make no guarantee as to the accuracy of third-party statements contained herein or the likelihood of success for you as a result of these statements or any other statements anywhere on this website.

While we make our best effort to keep the content on this website updated, we cannot guarantee that all materials and related media are entirely accurate, complete, or up to date. You acknowledge and accept that any information or knowledge you gain as a result of using this website is at your own risk.

TERMINATION

If at any time we feel you have violated these Terms and Conditions, we reserve the right to terminate your use of our website and any related communications as we deem appropriate. It is within our sole discretion to allow any user’s access of our website, and we may revoke this access at any time without notice, and if necessary, block your IP address from further visits to our site(s).

REFUNDS AND PAYMENTS

Due to the nature of copywriting services and digital product downloads, we do not offer refunds or returns. All sales are final once you enter into a Contract and/or complete a purchase from Lauren Van Mullem (Truer Words by Lauren).

For copywriting services, all payments are due as outlined and agreed upon in the Contract. Unless otherwise specified in writing, all remaining balances must be paid in full upon project completion and before the transfer of project ownership. Past due balances are subject to a 10% late fee 15 days after the final invoice date. For digital product downloads, all sales are final. Please read the product descriptions carefully before making a purchase.

If you are not completely satisfied with a service or product purchased from Lauren Van Mullem please email us at Lauren@TruerWordsbyLauren.com. While each business is different and we can not guarantee specific outcomes or results, we do our best to ensure customer satisfaction.

INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, images, graphics, designs, and trademarks, are owned by Lauren Van Mullem, or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

You may use our intellectual property with clear and obvious credit back to our site, including links back to the page where the materials, designs, images, text, quote, or post is originally located. However, you may never claim any of our intellectual property as your own or your unique creation, even with attribution.

COMMUNICATIONS

Any communications made through our contact page, blog, blog comments, newsletter opt-in form other related pages, or directly to our phones or mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on our website, servers, comments, emails, or other media as allowed by United States law, and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how we store and use your communications or any data provided by you in those communications, please refer to our Privacy Policy.

We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate. 

AFFILIATE LINKS

This website may use affiliate links to sell certain products or services. In addition to this disclaimer, we will use reasonable efforts to notify you when and where we have placed affiliate links within website pages, blog posts, social media and other related materials. We disclaim any and all liability as a result of your purchase through one of these affiliate links. You accept express liability for any and all consequences or benefits of accessing the content contained within affiliate links on this website.

We only recommend products and services that we personally use and/or trust. If you make a purchase through an affiliate link on this website or related materials, we may receive a commission. (As a small for-profit business, we appreciate your support!)

We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.

ENTIRE AGREEMENT

Before you register with our website or make any purchases therefrom, you will be asked to consent to our Privacy Policy. If you have already consented, or once you do consent, the terms of the Privacy Policy together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and our company relating to the use of this website. If any part of these Terms and Conditions or our Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

These Terms and Conditions and Privacy Policy are governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of California, the United States of America.

CONSENT

By using our website, you hereby consent to our Terms and Conditions of Use. If you need additional information or have any questions about our Terms and Conditions, please contact us at Lauren@TruerWordsbyLauren.com. Thank you!